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Rich Frakes

Alana is remarkable at what she does! We had her come into our organization to help us hire and retain better employees. We got a lot more than we asked for. She is regimented in her process yet assimilates quickly to the organization: he team felt immediately comfortable with her which allowed for immediate learning. The first day, we worked as a team on the core foundation of Recruiting: our values and vision, what we are truly looking for in regards to the position and how to identify what the candidates “Drivers” are so that we can make the best hire possible. We have been in business for 19 years and I think we forgot some of the values we possess along the way. This was an eye opening session! She had the team excited and working together to rejuvenate the core values and vision that we all strive for on a daily basis for our customer. This is where we developed the “Formula” that solidified how to identify what drives others, the candidates that are coming in, in order for our company to be able to identify whether or not we can offer new candidates a long term opportunity. Also, the team was unified based off of the identification of must-have’s and nice to have’s in regards to what is truly needed so that hiring teams are clear from day one rather than being detached throughout the process which could only equal not hiring the right people. Day two, she had us work on how we were to restructure our hiring procedures. During this process, I really wondered why someone would want to work at our organization. After she worked with us to discover and create the best process for us, it made sense as to why someone would choose us over our competitors. Our new process was inviting and organized where applicants feel comfortable throughout the process. This allows us to find those perfect employees for our organization. Day three, was interesting. She knew our individual personalities from only working with us for only a couple of days. She worked individually with us on our weaknesses and helped us hoan in on them so as to exploit our individual strengthens to help us build a stronger team and to build on our values and vision. Also during this day, she had a unique process that I had never heard of before whereas live candidates were brought in in order to integrate and fully grasp the learnings of day one and day two. This I was not excepting this at all. The foundation of our recruiting function was altered and made to become unified and strong for the prosperity of current and future employees as well as the company as a whole. Thank You Alana!

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