Alana was crucial in eliminating a potentially disastrous bottleneck during our recruiting drive for one of my operations teams. She personally stepped in and worked with the hiring manager and me to gain clear insight into the specific job attributes that were most critical. Alana then presented a number of high quality candidates from whom we ultimately made an offer. She attained that fine balance of being assertive and persistant without stepping on toes, and turned a stagnant situation into a success story! Alana’s direct style, professional attitude, and personal touch made working with her a pleasure. I hope our professional paths cross again soon!